最大手の飲食店評価サイトに賠償責任【Top restaurant review site found liable for damages】
A court ordered the operator of Tabelog, a popular website that rates restaurants based on aggregated user reviews, to pay 38.4 million yen in compensation to a Korean barbeque chain. The plaintiff claimed Tabelog’s proprietary algorithm automatically downgrades chain restaurants, and that its monthly customers fell by over 5,000 as a result.